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Retiree Medical, Prescription Drug and Mental Health and Substance Abuse Programs - Moore Wallace Detailed Table of Contents
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Table of Contents
Detailed Table of Contents
Index

Introduction

Who Is Eligible

Retiree Eligibility Requirements

Benefits-Eligible Position

Examples

If You Are Involuntarily Separated

If You Are on an Authorized Leave of Absence

If You Die

Spouse Eligibility Requirements

Domestic Partner Eligibility Requirements

Enrolling for Coverage

General Information

Enrolling Yourself and Your Spouse/Domestic Partner

Eligible Surviving Spouse/Domestic Partner’s Enrollment

If You or Your Spouse/Domestic Partner Is Receiving Treatment When Coverage Begins

Program Premium Cost

Determining an Annual Premium for You and Your Spouse/Domestic Partner

Total Cost of Coverage

If You Are Not Eligible for an Annual Subsidy Cap Amount

How Your Monthly Contributions Change When You or Your Spouse/Domestic Partner Becomes Eligible for Medicare

Making Required Premium Payments

Your Rights and Responsibilities

General Information

Your Rights

Statement of Rights Under the Newborns’ and Mothers’ Health Protection Act

Your Responsibilities

How the Retiree Group Health Program Works

General Information

Deductibles

Coinsurance

Out-of-Pocket Limits

Lifetime Maximum Benefit

Glossary of Key Terms

Retiree Group Health Program Design – Medical Programs

Primary Care Physicians (PCPs)

Specialty Care

Emergency Care

Urgent Care

Retiree Group Health Program Design – Mental Health and Substance Abuse Program

A Summary Chart of the Retiree Group Health Program – CIGNA Open Access Plus

A Summary Chart of the Retiree Group Health Program – CIGNA Indemnity

A Summary Chart of the Retiree Group Health Program – CIGNA Post-65 Medicare

Retiree Group Health Program – Other Services Available

Disease Management Services

CIGNA HealthCare Healthy Rewards

CIGNA HealthCare Health Information Line

CIGNA HealthCare Health Information Library

CIGNA HealthCare Medical Self-Service

Preadmission Certification – CIGNA

How to Precertify Your Hospital Admission

If You Do Not Precertify a Hospital Admission

Emergency Notification

What Is an Expense That May Be a Covered Expense – Medical Program

Professional Services

Reproductive Services

Outpatient Hospital/Facility and Emergency Room Services

Inpatient Hospital Services

Miscellaneous Services

What Expense is Excluded From Being a Covered Expense – Medical Program

What Is an Expense That May Be a Covered Expense – Mental Health and Substance Abuse Program

What Expense is Excluded From Being a Covered Expense – Mental Health and Substance Abuse Program

How the Prescription Drug Program Works

General Information

Glossary of Key Terms

Prescription Drug Program Design

A Summary Chart of Your Prescription Drug Coverage

What Is an Expense That May Be a Covered Expense – Prescription Drug Program

What Expense Is Excluded From Being a Covered Expense – Prescription Drug Program

Prior Authorization

How to Fill Your Prescriptions at a Retail Pharmacy

How to Fill Your Prescriptions through the Mail Service Pharmacy

Your Legal Right to Continuation Coverage

General Information

Notification

Election Procedure

Payment

When Continuation Coverage Ends

Trade Act Implications

Coordinating Benefits With Other Programs

General Information

How Coordination of Benefits Works

Medicare

Medicare Part A (Hospital Insurance) and Part B (Medical Insurance)

Examples

Medicare Part C

Medicare Part D

How to File a Claim

General Information

Retiree Group Health Program Claims

Medicare Electronic Claim Submission (Medicare Crossover)

Filling Prescriptions at Non-Participating Retail Pharmacies

ERISA Claims and Appeals Procedures

General Information

Procedure for Filing a Claim

Defective Claims

Initial Claim Review

Initial Benefit Determination

Claim Involving Urgent Care

Concurrent Care Decision

Pre-Service Claim

Post-Service Claim

Manner and Content of Notification of Denied Claim

Review of Initial Benefit Denial

Procedure for Filing an Appeal of a Denial

Review Procedures for Denials

Timing of Notification of Benefit Determination on Review

Manner and Content of Notification of Benefit Determination on Review

Legal Action

Situations Affecting Your Benefits

General Information

Right of Recovery

Right to Reimbursement, Assignment of Rights, and Duty to Notify

Right to Reimbursement

Assignment of Rights

Duty to Notify

If the Plan Is Modified or Ended

Administrative and Contact Information

General Information

Type of Plan

Plan Sponsor

Employer Identification Number of Plan Sponsor

Plan Name and Number

Plan Year End

Agent for Service of Legal Process

Benefits Committee and Plan Administrator

Eligibility Administration

Claims Administrator and Network Manager

Claims Administrator for Eligibility Claims

COBRA Administrator for Continuation Coverage

Allocation and Delegation of Fiduciary Responsibilities by the Benefits Committee

Trust and Insurance

Self-Funded Benefits

Insured Benefits

Participating Employers

Special Rules for Certain Participants

Who Is Eligible – Closed Eligibility Group

Moore Pre-1979 Retiree Group

Moore 1979 – 1986 Retiree Group

Moore 1986 – 1994 Retiree Group

Moore Post-4/1/1994 Retiree Group

Wallace Subsidized Retiree Group

Wallace, Litho, Nielsen Unsubsidized Retiree Group

Wallace, Litho, Nielsen Retiree Group (retired on or after January 1, 2004)

Program Premium Cost

Cap on Company Subsidies

Retiree Waive Credit Program

Retiree Health Care Account (RHCA)

If You Retired From Moore Prior to July 1, 1997

If You Retired From Moore on or After July 1, 1997

Using Your RHCA to Reimburse the Cost of Coverage

Filing for Reimbursement Under the RHCA Plan

Deadline to Submit Claims

Special Disqualification Rule Regarding Competition

Retiree Group Health Program Summary

How the UHC Retiree Group Health Program Option Works

General Information

Lifetime Maximum Benefit

Glossary of Key Terms – UnitedHealthcare

General Information – UnitedHealthcare

Plan Design Information – UnitedHealthcare

Deductibles

Coinsurance

Emergency Care

Urgent Care

Mental Health and Substance Abuse Services

A Summary Chart of the $200 Retiree Deductible Plan Option

A Summary Chart of the $275 Retiree Deductible Plan Option

Special Services Available – UHC

NurseLine

MyUHC.com

Prior Notification Requirements

Preadmission Certification – UHC

How to Precertify Your Hospital Admission

If You Do Not Precertify a Hospital Admission

Emergency Notification

What Is Covered – UHC

Ambulance Services – Emergency Only

Bariatric Surgery

Dental Services – Accident Only

Durable Medical Equipment

Emergency Health Services

Home Health Care

Hospice Care

Hospital – Inpatient Stay

Injections

Maternity Services

Mental Health and Substance Abuse Services

Outpatient Surgery, Diagnostic, and Therapeutic Services

Physician’s Office Services

Professional Fees for Surgical and Medical Services

Prosthetic Devices

Reconstructive Procedures

Rehabilitation Services – Outpatient Therapy

Skilled Nursing Facility/Inpatient Rehabilitation Facility Services

Spinal Treatment, Chiropractic, and Osteopathic Manipulative Therapy

Temporomandibular Joint Dysfunction (TMJ)

Transplant Services

Urgent Care Services

What Is Not Covered – UHC

Alternative Treatments

Comfort or Convenience Services

Dental Services

Drugs

Experimental or Investigational Services or Unproven Services

Foot Care

Infertility Services

Medical Supplies and Appliances

Mental Health and Substance Abuse Services

Nutrition

Physical Appearance

Providers

Reproduction

Services Provided Under Another Plan

Transplants

Vision and Hearing

All Other Exclusions

How to File a Claim Under the UnitedHealthcare Plans

General Information

UHC Retiree Group Health Program Claims

Your ERISA Rights

General Information

Receive Information About Your Program and Benefits

Continue Group Health Plan Coverage

Prudent Actions by Plan Fiduciaries

Enforce Your Rights

Assistance With Your Questions

Retiree Medical, Prescription Drug and Mental Health and Substance Abuse Programs - Moore Wallace

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Coordinating Benefits With Other Programs

Medicare

Examples

Here are some examples that show you how coordination with Medicare works. These examples assume that you are covered under both Medicare (as the primary payer) and the Retiree Group Health Program (as the secondary payer).

Example 1 Hospitalization, First Claim of the Year. Suppose you are hospitalized and after a short stay you are billed $10,000. The hospital charges (covered under Part A of Medicare) $7,000, and $3,000 is attributable to physician charges (covered under Part B of Medicare). All of the charges are covered (and are under the maximum reimbursable charge) under both Medicare and the Retiree Group Health Program, and this is your first claim of the year.

First, the covered charges are sent to Medicare for payment. Medicare calculates the amount it owes and pays that amount to the health care provider. Since it is the first claim of the year, you must first satisfy the Medicare deductibles. The deductible for Part A charges is $912, and there is a $110 deductible and 20% coinsurance for Part B benefits. In this example, Medicare pays $8,400 of the $10,000 total covered charges. You are responsible for the remaining amount of $1,710 ($912 Part A deductible + $110 Part B deductible + $688 Part B coinsurance = $1,710). All deductibles and coinsurance amounts listed are current as of 2005 and are adjusted annually.

 

Part A

Part B

Total covered charges

$7,000

$3,000

Medicare deductibles (for 2005)

– 912

– 110

Covered charges after deductible

= $6,088

= $2,890

Part B coinsurance ($2,890 x 20%)

N/A

– 578

Amount Medicare pays

$6,088

= $2,312

     

Total covered charges

$7,000

$3,000

Medicare payment

– 6,088

– 2,312

Remainder after Medicare pays

= $912

= $688

To determine whether or not the Program will pay any part of the remainder, the claims administrator determines how much the Program would pay if Medicare had not paid first.

 

Part A

Total covered charges

$7,000

CIGNA Post-65 Medicare

– 500

Covered charges after deductible

= $6,500

20% coinsurance up to the out-of-pocket limit minus the deductible

– 1,300

Amount the Retiree Group Health Program would pay if Medicare had not paid first

= $5,200

Since Medicare paid more ($6,088) than the Program would have paid ($5,200) on the Part A charges, the payment from the Program is $0. You must pay the health care provider the $912 for which you are responsible. Even though the Program didn’t pay anything on this claim, you have met your deductible for the remainder of the calendar year. In addition, you received a credit of $1,300 for out-of-pocket covered expenses under the Program.

Since Medicare paid less ($2,312) than the Program would have paid ($2,400) on the Part B charges, the payment from the Program is $88. You must pay the health care provider the $600 you are responsible for. You received a credit of $600 for out-of-pocket covered expenses under the Program.

Example 2 Follow-Up Physician Visit. Let’s assume that after your hospitalization, you visit your physician for an office visit that is covered (as it is under the maximum reimbursable charge) under Medicare and the Program. This is your second claim of the year, and total covered charges are $700. Let’s also assume you have met your maximum out-of-pocket covered expenses under the Program.

Again, the covered charges are sent to Medicare for payment. Medicare calculates the amount it owes and pays that amount to the health care provider. In this example, Medicare pays $560 (80%) of the $700 total covered charges. You are responsible for the remaining amount of $140.

Total covered charges

$700

Amount Medicare pays

– 560

Amount you are responsible for after Medicare pays

= $140

To determine whether or not the Program will pay any part of the remaining $140, the claims administrator determines how much the Program would pay if Medicare had not paid first. Remember, at this point, you have met the annual deductible and out-of-pocket limit, so the Program would pay 100% of the covered charges.

Total covered charges

$700

Amount the Retiree Group Health Program would pay if Medicare had not paid first

$700

Since Medicare paid less ($560) than the Program would have paid ($700), the Program will pay the $140 not paid by Medicare. You pay nothing. Again, since you have satisfied your annual deductible and out-of-pocket limit under the Program, this is generally how your eligible remaining claims for the year would be calculated.

If you are eligible for Medicare and don’t enroll, your benefits under the Program will be paid as though full Medicare benefits (both Part A and Part B) were paid.

Example 3 Physician Does Not Accept Medicare Assignment. Suppose you visit your physician for an office visit for services covered under Medicare and the Program, but your physician does not accept Medicare assignment. (This means that the physician can bill you for charges above what Medicare allows and above the maximum reimbursable charge, up to the total billed amount.)

Let’s assume the physician charges are covered under Part B of Medicare, and you have met your Medicare deductible, your Program deductible, and your out-of-pocket limit.

If the total billed charges were $1,000 and Medicare allowed only $700, then you subtract the amount Medicare pays ($700). You are then responsible for $300 (see the table below).

Total billed charges

$1,000

Amount Medicare pays

– 700

After Medicare pays, you are responsible for this amount

= $300

To determine whether or not the Program will pay any part of the remaining $300, the claims administrator determines how much the Program would pay if Medicare had not paid first (see the table below). Again, this table assumes you have met your Medicare deductible, your Program deductible, and your out-of-pocket limit.

Total billed charges

$1,000

Amount the Retiree Group Health Program would pay if Medicare had not paid first
($350 was disallowed because it was above the maximum reimbursable charge)

$650*

*Medicare would have paid more ($700) than the Retiree Group Health Program would have paid ($650), so the Program will not pay anything.

The physician can choose to bill you the difference between what Medicare paid and the total billed amount if the physician has not agreed to accept Medicare assignment. Additionally, you will be paying the physician an amount above the maximum reimbursable charge, and this amount will not count toward your out-of-pocket limit. Therefore, even though you have met your out-of-pocket limit, you will be responsible for paying this amount to the physician.

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